SnoutCast #68: “Customer Service”

Featuring DeeAnn‘s triumphant return!

[ Download mp3 – 27 MB ]

00:00 – Teaser: Cat Commentary
02:03 – “lucrative”
02:53 – DeeAnn’s less-than-stellar Microsoft customer service experience
10:28 – jingoism, comics, and what?
11:30 – why Snout GC offers phone support with live humans
14:46 – different help systems, different Game experiences
21:31 – yet another Hogwarts Game anecdote
25:00 – what have we learned, Charlie Brown?
29:03 – The End

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Music: instrumentals from “Code Monkey” and “Baby Got Back” by Jonathan Coulton

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CKL DeeAnn Jasper Tye

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