{"id":546,"date":"2011-06-06T23:48:00","date_gmt":"2011-06-07T06:48:00","guid":{"rendered":"https:\/\/www.curtiscchen.com\/journal\/2011\/06\/06\/snoutcast-68-customer-service\/"},"modified":"2011-06-06T23:48:00","modified_gmt":"2011-06-07T06:48:00","slug":"snoutcast-68-customer-service","status":"publish","type":"post","link":"https:\/\/www.curtiscchen.com\/journal\/2011\/06\/06\/snoutcast-68-customer-service\/","title":{"rendered":"SnoutCast #68: “Customer Service”"},"content":{"rendered":"

Featuring DeeAnn<\/a>‘s triumphant return!<\/p>\n

<\/object>
[ Download mp3<\/a> – 27 MB ]<\/small><\/p>\n

00:00 – Teaser:<\/i> Cat Commentary
02:03 – “lucrative”<\/i>
02:53 – DeeAnn’s less-than-stellar Microsoft customer service experience
10:28 – jingoism, comics, and what?
11:30 – why Snout GC offers phone support with live humans
14:46 – different help systems, different Game experiences
21:31 – yet another Hogwarts Game<\/a> anecdote
25:00 – what have we learned, Charlie Brown?
29:03 – The End<\/i><\/p>\n

Got a comment or question? E-mail podcast@snout.org<\/a> or post at snout.org\/podcast<\/a>!<\/b><\/p>\n

Music: instrumentals from “Code Monkey” and “Baby Got Back” by Jonathan Coulton<\/a><\/span><\/p>\n

[ Subscribe to SnoutCast<\/a> \/ iTunes link<\/a> ]<\/p>\n

\"CKL\" \"DeeAnn\" \"Jasper\" \"Tye\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Featuring DeeAnn‘s triumphant return! [ Download mp3 – 27 MB ] 00:00 – Teaser: Cat Commentary02:03 – “lucrative”02:53 – DeeAnn’s less-than-stellar Microsoft customer service experience10:28 – jingoism, comics, and what?11:30 – why Snout GC offers phone support with live humans14:46…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[67,68,24,20],"tags":[],"class_list":["post-546","post","type-post","status-publish","format-standard","hentry","category-gamecontrol","category-podcast","category-rant","category-urdoinitwrong"],"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.curtiscchen.com\/journal\/wp-json\/wp\/v2\/posts\/546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curtiscchen.com\/journal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.curtiscchen.com\/journal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.curtiscchen.com\/journal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.curtiscchen.com\/journal\/wp-json\/wp\/v2\/comments?post=546"}],"version-history":[{"count":0,"href":"https:\/\/www.curtiscchen.com\/journal\/wp-json\/wp\/v2\/posts\/546\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.curtiscchen.com\/journal\/wp-json\/wp\/v2\/media?parent=546"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.curtiscchen.com\/journal\/wp-json\/wp\/v2\/categories?post=546"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.curtiscchen.com\/journal\/wp-json\/wp\/v2\/tags?post=546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}